Jouvence Eternelle Policies

PROUDLY MANUFACTURED IN SWITZERLAND

AT THE HIGHEST PRODUCTION STANDARDS IN EUROPE

We proudly manufacture our products in Switzerland and our SwissCos Seal guarantee the quality and tradition of our products of the highest GMP standards in Europe, carefully selected natural ingredients and all our products are paraben-free.

We are happy to sell our products to our clients ensuring them of the quality and technology of our products. Our staff have more than Forty Years of experience and is reflected on the results of our cosmetics. 

PhytocellTec another exclusive technology in our products, through scientific studies proves to regenerate the skin cells and slows down the aging process of your skin in just 17 days, thanks to the Plant stem cells of the Alpine Flowers, because of this, we believe in the effect of our cosmetics and offer exchanges to our clients as a chance to test other products of other lines that may work better with your skin.

 

We gladly Exchange your products within 20 days of your purchase

 

 

Shipping and Exchanges

Contact Us

If you have any questions on how to exchange your item to us, contact us.

We do not accept returns.

If you receive a defective item, please contact us at info@jouvence-eternelle.com with the subject: Exchange Online Purchase and description of the defect and copy of the receipt. The details of exchange will be send to your email once we received.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement, we will replace the product.

Exchanges do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you.

You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item.

Shipping and handling charges are not refundable.